When Complaint Investigations Meet Servicing and Repairing Devices
Many companies are unsure of how to complete a complaint investigation when the service and repair process is involved.
Many companies are unsure of how to complete a complaint investigation when the service and repair process is involved.
We all talk about cross-collaboration, but do we really practice it?
It is in the best interest of an offending establishment to be timely and complete in responding to Form 483 observations.
The agency is focused on ensuring device establishments accelerate compliance with the eMDR process.
It’s never too late to work towards compliance, and quick.
Cloud-based information management platforms improve collaboration without sacrificing compliance.
You must have established procedures for complaint management and MDRs.
Get an instant warning letter with repeat Form 483 observations.
Combination products are a major growth area for life science companies and in the future, many companies have or will have combination products in their portfolio. Combination products are made of drug, device and/or biologics constituent parts. Each constituent part has its own set of regulations to which it must adhere. For example, even if…
When a product recall occurs, typically there are complaints that can be traced back to trending issues with the specific device. During the process of assessing whether a correction or removal must take place, a company should be conducting a health hazard evaluation (HHE) to determine whether a violation has occurred. Several considerations come into…